We're about cycling in all forms. We're bike lifers, after all. Cycling is what centers us, and it’s at the root of who we are. We feel the most free on a bike. We have our meetings on a bike. We wake up at 4am to watch races no one’s ever heard of, and find joy in sharing our passion with riders of all skill levels.
With our feet planted firmly in Texas, we aim to challenge the status quo. And we won't apologize for that.
We understand exactly how crucial a gear change can be. How important a proper bike fit is. We know the best and lightest, but we also know how they pertain to riding in Texas. Our community, and our customers are our family. And as such, we provide them with genuine customer service that's based upon a foundation of knowledge.
Returns within 7 days of bike purchase in new, unused condition and with a valid sales receipt will be exchanged, refunded in cash or check (if refund is greater than $50), credited to your account or refunded via Bicycle World store credit.
Returns within 30 days of non-bike purchase and with a valid sales receipt will be exchanged, refunded in cash or check (if refund is greater than $50), credited to your account or refunded via Bicycle World store credit.
Bicycle World reserves the right to limit/deny returns. The refund will be issued in the same manner the purchase was made. Please see the return policy sign in stores for details.
All sales of “sale” bicycles, apparel and accessories are final.
Layaway merchandise purchases or layaway purchases of new, non-sale bicycles must be paid in full within 90 days from the date of the initial deposit. The initial deposit on all layaway purchases must be at least 30% of the selling price. Layaway deposits may be refunded anytime, subject to a 10% restocking fee (based on the selling price of the merchandise). After 90 days, all layaway deposits are nonrefundable.
Any bike left after 45 days of customer being notified work has been completed will be disposed of.